FAQs
FAQ
Q: What is the Sara Patricia Collection all about?
- Sara Patricia Collection is a women's fashion and fitness company that designs cute, fun, and flirty apparel for confident women around the world!
Q: How long will it take for me to receive my order?
- We average 1-2 business days for order fulfillment. We do our best to fulfill your order as fast as possible (we don't like waiting long for our packages to arrive either). Standard shipping times apply (1-7 days for domestic)
Q: What is your return policy?
- We are sorry our pieces did not work out for you. Unfortunately, we don't offer returns, but we do offer exchanges (more information below)
Q: I entered the wrong address. Can I change it?
- Yes. Please email us at sarapatriciafitness@gmail.com one of our team members will take care of the changes you request.
Q: I bought an item on sale. Can I exchange it?
- All sale items - are final sale.
EXCHANGES
Exchanges
To make an exchange, take the item you wish to exchange to our physical location at 1310 E. Del Mar Blvd. Suite 2A. Item exchanges are subject to in-store product availability. We encourage customers to check in-stock availability by calling or emailing us, or by viewing the product on our website.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To complete your exchange, we require a receipt or proof of purchase.
If you are returning an online purchase, you will be responsible for paying your own shipping costs. Shipping costs are non-refundable.
All sale items - are final sale.
Cancellations
All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed, which commits time and incurs processing fees. If you cancel your order before it has been shipped (including PRE - ORDER) items, you will be assessed a 15% cancelation fee before credit is issued. If you cancel your order after it has been shipped, please follow our return policies and procedures.